• Sunday, June 30, 2013

    Celebrating Failures

    Being a passionate design thinker I am a big believer in failing fast and failing often. I have taken this one step further; I celebrate one failure every week. Here's why:

    You get more comfortable looking for failures, analyzing them, and learn from it

    I have sat through numerous post-mortem workshops and concluded that the root causes of failures are usually the same: abstract concepts such as lack of communication, unrealistic scope, insufficient training, and so on. If that’s true, why do we repeat the same mistakes, causing failure to remain a common situation? Primarily because many people find it hard to imagine and react to abstractions, but can relate much better when these concepts are contextualized into their own situation. Post-mortem of a project would tell you what you already suspected; it's hindsight and it's a little too late. I have always advocated a "pre-mortem workshop" to prepare for a failure in the beginning. Visualize all the things that could go wrong by imagining that the project has failed. This gives the team an opportunity to proactively look at risks and prepare to prevent and mitigate them.

    Failures just like successes become nothing more than events with different outcomes

    A failure or a success is nothing but an event. Just like sports you put in your best effort and still fail because you control your efforts, dedication, and passion but not the outcome. While it is absolutely essential to analyze mistakes and make sure you don't repeat them but in some cases, looking back, you would not have done anything differently. When you look at more failures more often they do tend to become events with different outcomes as opposed to one-off situations that you regret.

    It changes your attitude to take more risk because you are not afraid of outcome

    When failures are not a one-off event and you are anticipating and celebrating it more often it changes how you think about many things, personally as well as professionally. It helps you minimize regret and not failures.

    I don't want to imply failure is actually a good thing. No one really wants to fail and yet failure is the only certainty. But, it's all about failing fast, failing often, and correct the course before it's too late. Each failure presents us with an opportunity to learn from it. Don't waste a failure; celebrate it.

    About the picture: I took this picture inside the Notre Dame in Paris. I see lights as medium to celebrate everything: victory of good over evil as celebrated during the Hindu festival Diwali and a candlelight vigil to show support and motivate people for a change.

    Thursday, June 13, 2013

    Hacking Into The Indian Education System Reveals Score Tampering

    Debarghya Das has a fascinating story on how he managed to bypass a silly web security layer to get access to the results of 150,000 ISCE (10th grade) and 65,000 ISC (12th grade) students in India. While lack of security and total ignorance to safeguard sensitive information is an interesting topic what is more fascinating about this episode is the analysis of the results that unearthed score tampering. The school boards changed the scores of the students to give them "grace" points to bump them up to the passing level. The boards also seem to have tampered some other scores but the motive for that tampering remains unclear (at least to me).

    I would encourage you to read the entire analysis and the comments, but a tl;dr version is:

    32, 33 and 34 were visibly absent. This chain of 3 consecutive numbers is the longest chain of absent numbers. Coincidentally, 35 happens to be the pass mark.
    Here's a complete list of unattained marks -
    36, 37, 39, 41, 43, 45, 47, 49, 51, 53, 55, 56, 57, 59, 61, 63, 65, 67, 68, 70, 71, 73, 75, 77, 79, 81, 82, 84, 85, 87, 89, 91, 93. Yes, that's 33 numbers!

    The comments are even more fascinating where people are pointing out flaws with his approach and challenging the CLT (central limit theorem) with a rebuttal. If there has been no tampering with the score it would defy the CLT with a probability that is so high that I can't even compute. In other words, the chances are almost zero, if not zero, of this guy being wrong about his inferences and conclusions.

    He is using fairly simple statistical techniques and MapReduce style computing to analyze a fairly decent size data set to infer and prove a specific hypothesis (most people including me believed that grace points existed but we had no evidence to prove it). He even created a public GitHub repository of his work which he later made it private.

    I am not a lawyer and I don't know what he did is legal or not but I do admire his courage to not post this anonymously as many people in the comments have suggested. Hope he doesn't get into any trouble.

    Spending a little more time trying to comprehend this situation I have two thoughts:

    The first shocking but unfortunately not surprising observation is: how careless the school boards are in their approach in making such sensitive information available on their website without basic security. It is not like it is hard to find web developers in India who understand basic or even advanced security; it's simply laziness and carelessness on the school board side not to just bother with this. I am hoping that all government as well as non-government institutes will learn from this breach and tighten up their access and data security.

    The second revelation was - it's not a terribly bad idea to publicly distribute the very same as well as similar datasets after removing PII (personally identifiable information) from it to let people legitimately go crazy at it. If this dataset is publicly available people will analyze it, find patterns, and challenge the fundamental education practices. Open source has been a living proof of making software more secured by opening it up to public to hack it and find flaws in it so that they can be fixed. Knowing the Indian bureaucracy I don't see them going in this direction. Turns out I have seen this movie before. I have been an advocate of making electronic voting machines available to researchers to examine the validity of a fair election process. Instead of allowing the security researchers to have access to an electronic voting machine Indian officials accused a researcher of stealing a voting machine and arrested him. However, if India is serious about competing globally in education this might very well be the first step to bring in transparency.
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